Why is my payment being rejected?
If your payment isnât going through, it could be due to an issue with your payment details or a block from your bank for
security reasons. Here are a few things to check:
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 Using UPI? Try this:
- Ensure youâve entered the correct UPI ID or scanned the correct QR code.
- Make sure your UPI app is updated and has sufficient balance.
- Check if your bank has placed any restrictions on UPI transactions.
- If the payment fails, try using a different UPI app or switch to another payment method.
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 Using Other Payment Methods?
- Double-check your card details â Ensure the card number, cardholderâs name, expiration date, and CVV (3-digit code
on the back or 4-digit code for Amex) are entered correctly.
- Ensure your card is enabled for online transactions â Some banks require manual activation for online payments.
- Try a different payment method â We accept Mastercard, Visa, American Express, PayPal, Apple Pay, and Google Pay.
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 General Troubleshooting:
- Try refreshing the page â A simple refresh can sometimes resolve the issue.
- Clear your cache and cookies â If the issue persists, clearing cached files and cookies might help.
If your payment isnât going through, it could be due to an issue with your payment details or a block from your bank
for security reasons. Here are a few things to check:
đ¨Â Still not working?
If your payment is being blocked by your bank or UPI provider, we unfortunately canât override this. You may need to
contact your bank to authorize the payment or try an alternative payment method.
If you're still having trouble, reach out to us at support@oddgiraffe.com, and weâll be happy to assist you.