Home Placing your order My order status is "errored"!

My order status is "errored"!

Last updated on Sep 18, 2025

No need to worry! If your order status shows "errored" or remains "pending" for an extended time, we're already on it. Occasionally, orders take longer to process, and we're working to resolve any issues.

Check your email—we might have already reached out with an update.

If you haven't received any communication, feel free to contact us at support@oddgiraffe.com, and we'll make sure your order gets processed smoothly. 😊