Search for the articles here or browse the categories below.
Information about our product range and features.
What's the difference between the new Undated Daily Planner compared to the Productivity Planner?
What is the difference between the Academic Planners and the Annual Year Planners?
What is the difference between Weekly Desk Planners and List Notepads?
How many pages do the notebooks, planners & journals have?
Are the notebooks, journals, and planners hardcover or softcover?
14 articles
Your guide to designing the perfect photobook, saving projects, and ordering.
How do I create a photo book? (Mobile/Tablet)
How do I create a photobook? (Desktop)
How many photos can I add to my photobook?
Can I mix and match the number of photos in a photobook?
Can I add text boxes in the photobook?
25 articles
Assistance with placing orders, from start to finish.
Oops! Can I change an order I've just placed?
I've entered the wrong delivery address on an order!
My order status is "errored"!
How do I get an invoice?
Can I get a discount if I refer a friend?
12 articles
Details on order tracking, shipping, and delivery times.
My order hasn't arrived yet!
My order hasn't arrived yet!
My tracking link is not working.
Why is my order shipping in separate packages?
How long will my order take to print and ship?
8 articles
Instructions for handling post-purchase issues, returns, and exchanges.
What is your returns policy?
Can I return a gift?
Why can't I return everything in my order?
My order has arrived, but there's something missing from it!
What do I do if my order is damaged or faulty?
9 articles
Manage your Odd Giraffe account settings, preferences, and more.
How do I create an account?
I can't log in to my account!
How do I unsubscribe from your emails?
I want to close my account.
How do I spend my credit?
5 articles
How to order in bulk or customize products for corporate gifting.
Can I add my own logo?
How do I place a corporate/bulk order?
Can you do corporate orders with a logo or company branding?
3 articles