Since our products are personalized and made just for you, we do not accept returns on custom-made items.
However, for stationery products (such as pens and accessories), returns may be possible in certain cases. If you’ve received a damaged or incorrect item, please reach out to us at 📧 support@oddgiraffe.com with your order details and clear photos of the issue, and we’ll make it right as quickly as possible! 😊